The Kuma “It’s Covered”  Limited Warranty

 

Kuma's Warranty Promise

If anything goes wrong with your stove in the first three years, we will supply you with the parts to fix it. Broken Glass? "It's covered". Gasket worn out? "It's Covered".  Cracked Brick? You get the idea. See how we compare below. Your Stove body also comes with a true forever warranty that lasts as long as you own your stove.  With a Kuma Stove you will know that you have the best wood stove warranty available.

Manufacturer Firebox Glass Air Tubes Blowers Bricks Gaskets Door
Kuma Lifetime 5 years Lifetime 5 years 3 years 3 years Lifetime
Lopi 7 years 2 years 7 years 2 years 2 years 2 years 5 years
Quadrafire 10 years 2 years 7years 2 years None None 5 years
Napoleon Lifetime Lifetime Lifetime 1 year 1 year 1 year Lifetime
Blaze King 5 years 1 Year N/A 1 year None None 5 years
Pacific Energy Lifetime Lifetime Lifetime 5 years None None 5 years
Best Available Not Covered

Easy access to warranty and replacement parts

Have you ever opened a package and discovered that you can not return a defective item to the store where you bought it, or have you ever been told that you have to contact someone who is 100 miles away to get a replacement part that you need?  Well say goodbye to hassle when you say hello to Kuma.  Kuma Stoves will always supply warranty and non-warranty parts directly to you if you call the factory with a need.  We also have an extensive dealer network that is happy to service or supply you with the parts that you need long after you purchased the product from them.  We also provide an online parts catalog with prompt shipping for all Kuma products.

30 day 100% satisfaction guarantee

You can invest in a Kuma with confidence because at participating dealerships and right here at kumastoves.com we offer a 30 day 100% satisfaction guarantee on Kuma wood stoves and pellet grills.  If you are dissatisfied with your Kuma stove in the first 30 days, you may exchange it for another stove in your participating dealer’s stock, including other Kuma stove models.  If you are dissatisfied with a stove or grill purchased direct from Kuma Stoves, you will be given a full refund including all shipping costs. Please talk with your dealer about what models are available and for complete in store details.