Your satisfaction is always guaranteed. Upon receiving your new Kuma Insert, if you're not completely satisfied with it's quality and appearance, we'll arrange for, and pay the return shipping. When we receive the Insert back, we'll give you a 100% refund, including the original shipping cost.
The top features of every Kuma product are: Quality, Warranty, and Service. Kuma is proud to say that the products we manufacture are of the highest quality available. And, our industry leading warranty is merely an extension of our commitment to quality, and the kind of warranty that should be expected with a first class product. Finally, our great customer service is based on trust. When you purchase a Kuma product, you trust it to perform as advertised, and you trust us to give you the customer service that you deserve. That's important to us, and we promise that our products and our service will deliver.
When purchasing direct from Kuma, consider hiring a certified chimney professional for the installation of your new stove, and be sure to check with your local building officials regarding the necessity for a proper permit and inspection. You can find properly trained installers at nficertified.org or csia.org.
|I've had the Sequoia for a few years now, I think I purchased it in 2015 or 2016. It is an absolute powerhouse of a heater, easily bringing my house into the 80's when my wife is in charge of "manning" the fire. Last winter we wanted to test the stove and our own ability and see if we could heat the house 100% with wood. The Sequoia made it easy to keep a 2300sf house comfortable all winter, even when it was in single digits outside. If you are considering the blower unit, for the love of God please get it, you will not be disappointed. The amount of heat that you can get out of this stove with the blower is incredible, and nothing beats coming inside with ice on your whiskers and standing in front of the stove with the blower going. For reference, we burned roughly 5 cord of wood from October through April. In the colder months, December through February, there was a fire going non-stop 24 hours a day, and this stove performed flawlessly and exceeded every expectation. I absolutely love the Sequoia and can't recommend this stove, and this company enough.|
Second season with this stove. All I can say it gets the job done in a big way. It cranks out the heat. Our home is over 2300 square feet and it stays toasty. I love it and love its made by my fellow brothers in idaho. I was stupid last year and broke my glass just before christmas, they got a replacement out right away. Impressed all the way around.