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The Kuma Platinum SE is simply the best value in USA made pellet grills. The quality and feature set of the Platinum SE rivals that of other made in USA grills like MAK and Memphis, but at $600 to $800 less. Our unique direct flame cooking is still the easiest of any grill to access and makes searing a breeze. And, your satisfaction is our absolute 1st priority. That's why we have the "50 days / 50 dollars" guarantee program. You get a full 50 days from your purchase date to be absolutely sure that you love your new Kuma grill. At the end of the 50 day satisfaction guarantee, if you choose to return your grill, we'll pay the return shipping, give you a 100% refund, and send you a $50 Visa gift card to use towards the next grill of your dreams.
Your satisfaction is always guaranteed. Upon receiving your new Kuma Grill, if you're not completely satisfied with it's quality and appearance, we'll arrange for, and pay the return shipping. When we receive the grill back, we'll give you a 100% refund, including the original shipping cost. Additionally, our "50 days/50 dollars" guarantee ensures that you have ample time to see that the Platinum SE cooks as good as it looks! See the description above for more info.
The top features of every Kuma product are: Quality, Warranty, and Service. Kuma is proud to say that the products we manufacture are of the highest quality available. And, our industry leading warranty is merely an extension of our commitment to quality, and the kind of warranty that should be expected with a first class product. Finally, our great customer service is based on trust. When you purchase a Kuma product, you trust it to perform as advertised, and you trust us to give you the customer service that you deserve. That's important to us, and we promise that our products and our service will deliver.
For further assistance, please call us at 888-714-5294
The amount of thought invested in the design of this grill - smoker - Bar B Que is remarkable! The materials used in the fabrication of the unit are obviously superior.