Your satisfaction is always guaranteed. Upon receiving your new Kuma Insert, if you're not completely satisfied with it's quality and appearance, we'll arrange for, and pay the return shipping. When we receive the Insert back, we'll give you a 100% refund, including the original shipping cost.
When purchasing direct from Kuma, consider hiring a certified chimney professional for the installation of your new stove, and be sure to check with your local building officials regarding the necessity for a proper permit and inspection. You can find properly trained installers at nficertified.org or csia.org.
